Workpackages Overview

WP1 Conceptual Framework
WP2 Policy & Implementation
WP3 Monitoring & Evaluation
WP4 Dissemination

WP Contact


Ana Ruiz Garcia

The main objective of WP 2 was to identify the practicalities of introducing a successful and effective Mobility Management scheme in an area, taking into account different circumstances, the so-called framework conditions for Mobility Management. Barriers to successful implementation have been analysed using a Total Quality Tool.

Framework Conditions

Mobility Management is implemented at a local or regional level, close to the user. MOST has analysed many framework conditions – those factors beyond control of practitioners. Examples range from national funding programmes for local mobility managers to the more indirect influence of tax relief for commuters. Here, a short overview is given on how to improve political, regulatory, financial, educational and organisational frameworks. See the table below for highlights.

Policy Highlights in Support of Mobility Management

United Kingdom: Over 1,000 government buildings have developed travel plans. Grants of £9m over three years have enabled local authorities to employ 111 travel plan advisors. Employer subsidies for public transport and cycling equipment for employees are no longer taxed.

Austria: The first training for mobility consultants was conceived in Austria and is still being offered.

Spain: Two main nation-wide trade unions have undertaken pilot projects on company Mobility Management in the 1990’s. This has led to the publication of a guide and further development of mobility plans for large business parks in the Madrid and Barcelona region.

Germany: VDV, the association of public transport companies, publishes guidance on mobility centres; the car users association, ACE, actively promotes Mobility Management for companies.

Italy: As company plans are mandatory since 1998 (for companies with more than 300 staff in cities with a population of more than 150,000), more than 1,200 mobility managers have been appointed using € 15 Mio. national funding.

France: National guidelines on mobility plans are expected for 2003. Under an urban mobility master plan (PDU), 60 urban public transport authorities (in cities with a population of more than 100,000) are introducing mobility consulting.

Sweden: The “four-stage” principle introduced new directives for the road administration in 2002. Priorities are now to influence transport demand and increase efficiency, rather than build new roads.

The Netherlands: The Environmental Management Act gives regional and local authorities the authority to demand mobility plans from companies. This has happened in Amsterdam. Since 2001, only public transport users and cyclists (travelling more than 10km) can deduct commuting costs from their taxable income. Certain commuting benefits for employees are non-taxable.

Switzerland: Since 1992 the Ministry for Energy supports local and regional Mobility Management initiatives (Programme “Energie 2000”, followed in 2001 by“Energie_Switzerland”). Current focus is on the promotion of Mobility Management for companies and in leisure traffic.

Belgium: In Flanders, agreements between the regional authorities, the local public transport company and the municipality (mobility covenants) lead to local mobility plans, which incorporate Mobility Management measures.

Specific associations in the Netherlands: VMNL, Italy: Euromobility and the United Kingdom: ACT, organise Mobility Management professionals.

At the European level, demand-oriented strategies are recognised as a complementary approach to tackling traffic problems (e.g. EPOMM, CIVITAS). However, in some cases a more explicit inclusion of Mobility Management in European transport policy could improve the overall framework.
At a national level the situation is still diverse – and there are differences within a country according to the policy field (political, organisational, financial etc.). For example, in France grants are now available for mobility consulting but the organisational conditions are unfavourable as several government departments are responsible.
The policies of the national government are a key factor. A distinction can be made between three groups of countries. Catalyst countries (e.g. The Netherlands, Switzerland, Belgium and United Kingdom) have included Mobility Management in policy statements and action. In threshold countries (e.g. Italy, Sweden, France and Germany), references at a national level are more indirect, but there has been progress in recent years. In other countries, we find an absence of national Mobility Management policies. Funding for national initiatives (as seen in NL, IT, UK, FR) is exceptional. Support usually comes from private-non-profit organisations, especially smaller user groups. Generally, organisational frameworks explicitly dedicated to Mobility Management have not yet developed.
In terms of the legal framework, regulations exist in Italy, Sweden, France, the Netherlands, Belgium and the United Kingdom, which have a direct influence on Mobility Management. Often environmental legislation or planning laws are being used to promote Mobility Management. The current fiscal situation provides both incentives and disincentives towards a more sustainable transport. This is especially evident in the fiscal treatment of the commute, where incentives often underlie fringe-benefit taxation – whereas free workplace parking does not. On a local level, the political framework is the strongest factor to influence development and effectiveness of Mobility Management. If the political atmosphere is positive, other framework conditions will develop.

Recommendations

To establish Mobility Management within policy on all levels, the P.A.I.R. scheme was devised (see graph).

The P.A.I.R. scheme detects barriers and improves the overall framework. In all, 23 conditions in six different areas have been identified as crucial for success.

The most urgent are:

  • Leading policy documents must feature Mobility Management;
  • Responsibilities must be assigned between public and private sectors and between levels of government;
  • “Anchor points” are essential for successful organisation;
  • Co-operative and communicative mode of governance is needed;
  • Key personnel should be specially qualified thanks to proper, dedicated training;
  • Policies must be multi-modal;
  • There is a need for a combination of push and pull measures;
  • There should be links to non-transport policy areas;
  • Financing needs to be long-term.

Basic conditions for successful Mobility Management schemes are:

  • Sufficient and quality supply of alternative transport modes;
  • General objective of a sustainable transport system;
  • Development of a “mobility culture” regarding alternatives to the car.

In order to strengthen Mobility Management, transport and non-transport policies should be reviewed for any (unintentional) effects contrary to the objectives of Mobility Management (= inverse policies). Examples are extensive road building programmes, fiscal treatment of company cars, high mandatory parking standards.

Total Quality in MM

How to apply total quality to Mobility Management? A framework for self-assessment, based on the model of the European Foundation for Quality Management (EFQM), was developed to examine the management process of five MOST projects. Five criteria were addressed:

  1. project co-ordination or leadership;
  2. project design and strategy;
  3. human resources management;
  4. management of partnerships and finances;
  5. and the implementation process.

All major project stakeholders were involved in the self-assessment procedure, which consisted of a written survey followed by a moderated round-table discussion. A scoring scheme was adopted to present the results of the written survey as input for the round-table discussions.
This assessment method has proved useful for projects in the initial stage of the Mobility Management process, and for brainstorming between the project partners about future activities. It has also helped give a balanced overview of a project’s strengths and weaknesses, and served as a starting base for future action plans.
Applied to five Mobility Management projects and their main stakeholders, the exercise has proven how important it is to:

  • involve the target group from the planning phase of the project;
  • have a detailed action plan of all planned mobility services;
  • have a working group established and to have one person in place who can co-ordinate all activities within the project on a day-to-day basis.
 

Workpackage Partners:
CH2MHill (WP Leader)
LV Leuven
FIT consulting S.R.L.
ILS
FGM-AMOR
Nottingham
CERTU Lyon
CDV Brno
Access

WP2 Deliverable
Download D 6 (~80 pp.): The MOST report on the framework for Mobility Management across Europe summarises the results of an analysis of frameworks on a European level as well as for 14 European countries. The results of the policy research have led to a model for the analysis of framework conditions (P.A.I.R.-scheme), which can help to identify strengths and weaknesses.
Download Questionnaire to assess your project according to these principles
(in Final Report Annex VI)