Education & Training of Public Transport Employees (Stuttgart, Germany)
The implementation of this part is planned from April until October 2002. In the first phase of this project employees of PT operator will be educated for mobility consultants. After the education they will work for a week in a bus line for doing line marketing and consulting the users of the line. Households near to the bus line will be served with line folders. The aim of this project is to educate and train public transport employees for raising awareness of soft policy marketing measures (information, communication, publicity) in order to improve occupational flexibility, working conditions, job security and employee retention.
Download the final case study report (September 2003), pdf, 498kb).
Contact: Mr Erhard ERL / Mr Sengül KARAKAS, Socialdata
